Hey there,
I wanted to let you know that both teams this week were great to work with. They took the time to explain everything we needed to know, and regularly gave us opportunities to check and see how things were going. They took lots of precautions to keep things clean in the house, and vacuumed well afterwards. I'm pretty sure the stairs are cleaner now than they were before your folks were here.
In particular, the problems with our ceiling could have been an opportunity for unscrupulous contractors to upsell or take advantage of us. Instead, the leader of Wednesday's crew (I believe his name was
Robert) made calls to a several drywall contractors and found one who was available on Thursday. I really appreciate him being straightforward with us, and for making the connections that made it possible to complete the insulation job quickly.
I'll be sure to let you know if we end up having any problems with the seal or insulation. But so far everything's gone about as well as we could've hoped, and I really appreciate how your teams worked this week.
Jim
Great customer feedback from an energy retrofit project where we did a full...